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Setup guides

Get set up in minutes

Step-by-step instructions for every device we support. Stuck at any point? Message us on WhatsApp and we'll walk you through it — or set it up for you remotely.

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Step 1

Install the player

Every device needs one small app. We tell you exactly which one.

Step 2

Enter your details

Username, password and server URL come in your activation message.

Step 3

Let it sync

The first channel list load takes a minute or two. That's normal.

Step 4

Start watching

Live TV, movies, series and sports all appear in one place.

Fire Stick & Fire TV apps

TiViMate on Fire Stick

6 min
  1. 1On the Fire Stick home screen open Settings → My Fire TV → Developer Options and turn on Apps from Unknown Sources.
  2. 2Go back home, search for the Downloader app and install it.
  3. 3Open Downloader and enter the TiViMate download link we send you on WhatsApp, then press Go.
  4. 4Install TiViMate and open it, then choose Add Playlist → Xtream Codes.
  5. 5Enter the username, password and server URL from your activation message and press Next.
  6. 6Name the playlist Alpha IPTV, let the channel list and EPG finish loading, then start watching.

IBO Player on Fire Stick

5 min
  1. 1Install the Downloader app from the Fire Stick app store (enable Apps from Unknown Sources first).
  2. 2Use Downloader to install IBO Player with the link we send you.
  3. 3Open IBO Player — it shows a MAC address and a device key on screen.
  4. 4Send us that MAC address and device key on WhatsApp.
  5. 5We upload your playlist to the device — then press Reload / restart the app.
  6. 6Your Live TV, Movies and Series sections will load automatically.

STBEmu on Fire Stick

6 min
  1. 1Install STBEmu through the Downloader app using the link we provide.
  2. 2Open STBEmu, press the menu button and choose Settings → Profiles → Test profile.
  3. 3Open STB Configuration → Portal settings and paste the portal URL we sent you.
  4. 4Go to STB Configuration → Device → MAC address and send us the MAC shown there.
  5. 5Once we authorise the MAC, back out of settings and reload the profile.
  6. 6The portal loads and your channels appear.

Phone & tablet apps

MySTB on phone or tablet

4 min
  1. 1Install MySTB from the app store (or the link in your activation message).
  2. 2Open the app and note the MAC address / device ID it displays.
  3. 3Send that ID to us on WhatsApp along with your order name.
  4. 4We link your subscription to the device.
  5. 5Close and reopen MySTB — the portal loads with all your channels.

STBEmu on phone or tablet

5 min
  1. 1Install STBEmu on your Android phone or tablet.
  2. 2Tap the menu → Settings → Profiles → Test profile.
  3. 3Open STB Configuration → Portal settings and paste your portal URL.
  4. 4Under STB Configuration → Device, copy the MAC address and send it to us.
  5. 5After we authorise it, reload the profile and the portal opens.

Smarters Player Lite (iOS & Android)

3 min
  1. 1Install Smarters Player Lite from the App Store or Play Store.
  2. 2Open it and choose Login with Xtream Codes API.
  3. 3Enter any name (Alpha IPTV), then your username, password and server URL.
  4. 4Tap Add User and wait for the content to sync.
  5. 5Open Live TV, Movies or Series and start watching.

Other devices

Samsung & LG Smart TVs

6 min
  1. 1Open your TV's app store and install a supported IPTV player.
  2. 2Open the app and note the MAC address or device key shown on screen.
  3. 3Send that code to us on WhatsApp — we'll link your subscription to it.
  4. 4Restart the app and your channels will appear.

MAG & Formuler Boxes

5 min
  1. 1Power on the box and open Settings → System Settings → Servers → Portals.
  2. 2Enter a portal name (Alpha IPTV) and the portal URL we send you.
  3. 3Save, then restart the box.
  4. 4Send us the MAC address printed on the bottom of the box so we can authorise it.

Alpha IPTV Box

0 min
  1. 1Nothing to configure — your box ships fully set up and pre-loaded.
  2. 2Plug it into HDMI and power, connect to Wi-Fi or ethernet.
  3. 3Open the app on the home screen and start watching.
  4. 4Your box plan includes 2 simultaneous devices.

Prefer a video walkthrough?

We record our own setup videos for each device. Message us and we'll send the video for your exact device — or hop on a live WhatsApp call and we'll guide you through it.

Request a walkthrough